Customer Testimonials

"I'm 110% satisfied with my first dealings with Valhalla and you can be sure I'll be making more purchases in the near future."

G.N.
Fort St. John, BC

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"I wasn't expecting the package to show up for a week or so. So you can imagine how shocked I was when it showed up at my door the very next morning! I can't thank you enough. Incredible customer service. Thank you very, very much! VPO for the win!"

C.J.
St. Catharines, ON

"I will doing a lot more shopping with you guys....Thanks for responding so fast."

B.R.

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"I received the bag today and my wife is very happy. Thanks very much for getting it to her so quickly."

J.P.
Collingwood, ON

"thanks for fast service, each of my 4 pieces came from different VPO stores, awesome!"

J.B.
Calgary, AB

"My first selection was the wrong size, but the staff at VPO quickly shipped the replacement in time for his birthday!"

L.M.
Prince George, BC

"THANK YOU SO MUCH for all you have done! … procrastination by me = stress, but wonderful beyond necessary customer service by people like you = Christmas Cheer!"

A.W.
Medicine Hat, AB

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"I really appreciate that you carry these Mountain Hardwear Products and your efficiency in delivering them from your website!"

J.R.
Vancouver, BC

"Thanks... for the excellent customer service and your kindness! I will likely be a return customer to Valhalla. Pure!"

S.F.
Kelowna, BC

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"Thank you for your assistance in sending my order and ensuring it is received!"

J.R.
Vancouver, BC

"I received the jacket within 36 hours of ordering it! Great service. Thank you very much!!"

E.P.
Sidney, BC

"I wish to thank you so much, for the quickest service I have ever had..It made my online shopping great.."

M.H.
Harrison Hot Springs, BC

"Thank you for your generosity and great customer service. Others will hear about it."

D.P.
Burns Lake, BC

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"Thanks for keeping up the great customer support."

S.P.
Dawson City, Yukon

"I just wanted to thank your company for the incredible service and absolutely painless online ordering experience."

B.N.
Vancouver, BC

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"Shipment came quick and correct...I will definitely order from you again..The service is greatly appreciated."

C&R.Q.
Lethbridge, AB

"Wow, you are fast with the service aren't you??? Awesome!!! Thanks very very very much!"

S.D.
Pitt Meadows, BC

"This has been a very positive customer experience and I will buy from Valhalla online again."

J.S.P.
Calgary, AB

"Thanks for your prompt reply. Fabulous customer service."

R.B.
Vancouver, BC

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"What fantastic Customer Service! Thank you!"

D.J.
Edmonton, AB

"Thanks, Have received the items and just what I was looking for. Thanks for the fast and friendly transaction."

T.N.
Calgary, AB

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"Valhalla has been one of my favorite stores ever since I first walked into it. The staff and online crew have been amazing to deal with and I look forward to any purchases I will make with them in the future. :)"

E.D.
Coldstream, BC

"Thanks for the prompt and courteous service. I'll be sure to use your company again."

H.C.
Whistler, BC

"We are very happy with our OR tops and also happy to have found an online Canadian source of the gear we love."

J&A.M
London, ON

"Thank you very much and you have gained a lifelong customer."

C.S.
Saskatoon, SK

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"thanks for the fabulous customer service!!"

B.R.
Comox, BC

"Thank you so much ! I've rarely seen a store that answers emails after five minutes and solves problems so quickly. I'll definetly recommend VPO to my friends and buy again :)"

F.S.
Montreal, QC

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"I placed my order yesterday. I picked it up today! If only more Canadian retailers offered such fine service..."

J.T.
Dundas, ON

"Thank you ....for great customer service. VPO online shop will definitely stay my outdoor store for the future."

A.P.
Vancouver, BC

"Small gestures such as these mean a great deal to me and really personalize the experience. I will absolutely be returning to your site in the future. "

A.O.
Calgary, AB

"Just wanted to say thank you for the extremely prompt service on my recent order. In my almost 15 years of online shopping this was by far the fastest service I have experienced."

T.C.

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"Both orders were sent within a day of me ordering online and arrived within 2 days...now that is service. I also liked the fact that you sent me an email informing me of where in the process my orders were and a hand written note accompanied the packing slip.."

J.C.
Saskatoon, SK

"just wanted to say that I'm happy with how fast the order made it through - was delivered yesterday before noon!"

P.G. Vancouver, BC

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"I wish more sales staff in todays world were like Ben. His product knowledge, customer service, personality and general caring to make sure my experience at Valhalla was positive is commendable. "

D.D.
Nelson, BC

"Just picked it up :-) Thanks for the quick transaction. "

B.M.
Prince George, BC

"Although I have always enjoyed shopping at your Nanaimo location, I am now truly blown away with the level of customer service I received at your store and will be sure to let all my friends know what great assistance I received from your Nanaimo location. "

B.C.
Nanaimo, BC

"Thanks so much for looking after my order! I got it all yesterday!!! On a side note, I loved getting the little notes from each store thanking me for my order :) "

A.H.
Fort St. John, BC

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"Quick note to thank you again for all your help. The tent has arrived and looks fantastic!!!"

B.C.
Toronto, ON

"Shipment just arrived. Very happy!"

K.O.
Tofino, BC

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"Thanks for all your efforts and I’ll let all my friends know about what a positive experience I had with VPO."....."I was provided prompt, efficient and courteous service which I felt went far above and beyond what I have come to accept as the norm from retailers. It’s my first dealings with VPO but I’m sure it won’t be my last."

B.E.
Calgary, AB

"LOVE the staff in Red Deer. Love shopping here and buying here. The staff make my day!"

S.
Red Deer, AB

"I loved that coat....totally breathable and totally waterproof! Thanks so much for the great customer service."

T.P.