December: Canada Post Strike Update
With the ongoing Canada Post strike, please rest assured we are still shipping orders! In preparation for the strike, VPO had switched our primary shipping method to another carrier to ensure minimal service disruptions for most orders.
*Please note: Although estimated arrival dates are not guaranteed, our staff are working hard to get all orders out as soon as possible.
As we are unable to ship to PO Boxes, please provide an alternative street address when checking out.
Unfortunately, some shipping destinations such as rural and "beyond destination" areas may be unreachable during the strike, so we will reach out to you ASAP to discuss options if we are unable to ship your order.
If you would still like your order shipped to your rural or remote address, we may be able to provide an alternate courier service for an additional cost. We will let you know right away if this option is available for your address.
NOTE that even with Purolator shipments, some destinations only have final home delivery serviced by Canada Post, so these shipments may be held at the nearest Purolator depot for pickup.
If you have any further questions or concerns please reach out to our Customer Service team: 1-800-746-7876, cs@vpo.ca
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Signature Required & Faster Shipping Options
All parcels are shipped ground*. You will have the option to upgrade to faster shipping during checkout. If you prefer Canada Post or Purolator, please make note in the notes/delivery instructions when you checkout.
Orders from VPO.CA may require a signature to release the package at the time of delivery.
Free Shipping
FREE shipping on orders totaling $49 or more before taxes. For orders totaling $49 or less before taxes, shipping is a flat rate of $14 to Manitoba & West; $21 to Ontario & East. Northern Canada shipping is a flat rate of $28. Sorry, oversized and overweight items do not qualify for free shipping.
Oversized/Overweight Shipping Surcharge
Unfortunately due to the size or weight of some items, we are required to apply a shipping surcharge. The amount of the shipping surcharge is applicable to each oversized item on the order. For example, if the shipping surcharge for a pair of skis is $30, then ordering 2 pairs of skis will result in a $60 shipping surcharge added to your order. This appears as the SHIPPING CHARGE on your receipt. The $49 free shipping threshold does not apply to oversized or overweight items.
Items Available In-store Only
Certain very large items such as canoes, kayaks and rigid stand-up paddleboards are available to purchase directly from a Valhalla Pure Outfitters store. To find out what store has your desired item, please check the item's page to see availability.
*Shipping within Canada only. We do not ship to the United States or International.
** We may ship your order in a recycled box. This is one of the ways we consider the environment. Please feel free to ship your exchange/return back in the same box.