Some Capilene® Cool Daily and Tropic Comfort Styles Missed the Mark on 50+ UPF.
Here’s What You Need to Know.
Patagonia recently discovered that some products in two of their sun protection lines—Capilene® Cool Daily and Tropic Comfort—do not meet the 50+ UPF (Ultraviolet Protection Factor) rating they claimed for them. If you own one of these products, please know: They still offer solid UV protection. It’s just not as much as advertised.
Patagonia’s tests confirm a range of 17–45 UPF instead of 50+, averaging 34 UPF. The good news is that even at 17 UPF, the products block 92% of the sun’s ultraviolet rays. The bad news is that they didn’t deliver on their goal to offer you the highest level of sun protection. They’ve pulled their existing inventory and halted distribution of the affected styles until they can fix the problem.
List of impacted styles:
|Cap Cool Daily Sun Mask
|M’s L/S Cap Cool Daily Shirt
|W’s L/S Cap Cool Daily Shirt
|M’s L/S Cap Cool Daily Graphic Shirt
|W’s L/S Cap Cool Daily Graphic Shirt
|M’s Cap Cool Daily Shirt
|W’s Cap Cool Daily Shirt
|M’s Cap Cool Daily Graphic Shirt
|W’s Cap Cool Daily Graphic Shirt
|M’s Cap Cool Daily Hoody
|W’s Cap Cool Daily Hoody
|M’s Cap Cool Daily Graphic Hoody
|W’s Cap Cool Daily Graphic Hoody
|M’s L/S Cap Cool Daily Fish Graphic Shirt
|Baby Cap Cool Daily Crew
|Baby Cap Cool Daily Sun Hoody
|Baby Cap Cool Daily T-Shirt
|Boys’ L/S Cap Cool Daily T-Shirt
|Girls’ L/S Cap Cool Daily T-Shirt
|Girls’ Cap Cool Daily Sun Hoody
|Boys’ Cap Cool Daily Sun Hoody
|W’s L/S Sol Patrol Shirt
|M’s Tropic Comfort Mask Hoody
|W’s Tropic Comfort Hoody
|M’s Tropic Comfort 1/4 Zip
|W’s Tropic Comfort Crew
|M’s Tropic Comfort Crew II
|M’s Tropic Comfort Hoody II
Given all this, you’re free to keep using your product. If you’re disappointed, of course Patagonia will take it back.
Here’s how to return it to Patagonia
Fill out the form and drop it off at the nearest UPS depot.
Please feel free to reach out to our customer service team at [email protected] if you have any questions/concerns or wish to return the item if purchased at your local Valhalla Pure Outfitters location or online.