Some Capilene® Cool Daily and Tropic Comfort Styles Missed the Mark on 50+ UPF.
Here’s What You Need to Know.
Patagonia recently discovered that some products in two of their sun protection lines—Capilene® Cool Daily and Tropic Comfort—do not meet the 50+ UPF (Ultraviolet Protection Factor) rating they claimed for them. If you own one of these products, please know: They still offer solid UV protection. It’s just not as much as advertised.
Patagonia's tests confirm a range of 17–45 UPF instead of 50+, averaging 34 UPF. The good news is that even at 17 UPF, the products block 92% of the sun’s ultraviolet rays. The bad news is that they didn’t deliver on their goal to offer you the highest level of sun protection. They’ve pulled their existing inventory and halted distribution of the affected styles until they can fix the problem.
List of impacted styles:
22395 Cap Cool Daily Sun Mask 45180 M's L/S Cap Cool Daily Shirt 45185 W's L/S Cap Cool Daily Shirt 45190 M's L/S Cap Cool Daily Graphic Shirt 45205 W's L/S Cap Cool Daily Graphic Shirt 45215 M's Cap Cool Daily Shirt 45225 W's Cap Cool Daily Shirt 45235 M's Cap Cool Daily Graphic Shirt 45250 W's Cap Cool Daily Graphic Shirt 45310 M's Cap Cool Daily Hoody 45315 W's Cap Cool Daily Hoody 45325 M's Cap Cool Daily Graphic Hoody 45535 W's Cap Cool Daily Graphic Hoody 52147 M's L/S Cap Cool Daily Fish Graphic Shirt 61245 Baby Cap Cool Daily Crew 61255 Baby Cap Cool Daily Sun Hoody 61265 Baby Cap Cool Daily T-Shirt 62395 Boys' L/S Cap Cool Daily T-Shirt 62400 Girls' L/S Cap Cool Daily T-Shirt 62405 Girls' Cap Cool Daily Sun Hoody 62410 Boys' Cap Cool Daily Sun Hoody 84262 W's L/S Sol Patrol Shirt 52035 M's Tropic Comfort Mask Hoody 52085 W's Tropic Comfort Hoody 52091 M's Tropic Comfort 1/4 Zip 52106 W's Tropic Comfort Crew 52119 M's Tropic Comfort Crew II 52124 M's Tropic Comfort Hoody II
Given all this, you’re free to keep using your product. If you’re disappointed, of course Patagonia will take it back.
Here’s how to return it to Patagonia
Click HERE.
Fill out the form and drop it off at the nearest UPS depot.
Please feel free to reach out to our customer service team at cs@vpo.ca if you have any questions/concerns or wish to return the item if purchased at your local Valhalla Pure Outfitters location or online.