Adventure Bucks Loyalty Program TERMS OF USE
GENERAL TERMS OF USE FOR THE VALHALLA PURE OUTFITTERS INC. ADVENTURE BUCKS LOYALTY PROGRAM
Welcome to the Valhalla Pure Outfitters Adventure Bucks Loyalty Program, which offers privileges to members of VPO.CA and Valhalla Pure Outfitters, and is offered by Valhalla Pure Outfitters Inc. (“Company”). Please note that members might receive tailored content in the future related to their previous purchase habits.
PROGRAM ELIGIBILITY AND REGISTRATION
* Customers can join the Valhalla Pure Outfitters Adventure Bucks Loyalty Program at any point throughout the calendar year and will be referred as “Member” or “Members”.
* Joining the Valhalla Pure Outfitters Adventure Bucks Loyalty Program (the “Program”) is free of charge, and no purchase is required.
* The Program is open to individuals who are residents of Canada who have reached the age of majority in their province/territory of residence.
* Membership is reserved for individuals only. To register for the Program, you must create an account via the Valhalla Pure Outfitters Inc website (the “Account”). To do so, visit vpo.ca and click the Adventure Bucks link, then follow the instructions on the screen and submit all information required, including your full name and email address. To participate, you will have to accept the terms and conditions by checking a box.
* The personal information collected through your Account is required to manage your purchases and the Program and will be managed in accordance with our Privacy Policy. Once the Account is opened, you will be a Registered Adventurepass member of the Program (hereinafter referred to as “Member”). For more information regarding the information we collect and how is used and stored, please read our privacy policy. To create an Account and participate in the Program, you need to read and agree to our Privacy Policy which describes how your personal information will be collected, used and stored.
By accepting the terms and conditions and joining the Program, Members agree to be bound to these General Terms (the “Terms”), and any modifications we might make thereto from time to time, subject to the terms of the “MODIFICATION OR TERMINATION OF THE VALHALLA PURE OUTFITTERS ADVENTURE BUCKS LOYALTY PROGRAM” section below.
Each Member will be assigned an Adventure Pass Number ("Loyalty Number"), and will have access to their Adventure Bucks history, accessible via their Account. This Adventure Bucks page allows Members to view their profile and their benefits as part of the Program.
Membership participation is a privilege subject to the Terms. You cannot transfer membership or any of the benefits of membership to another Member or individual. Allowing any access to your Account by a third party is strictly prohibited.
You agree to be entirely responsible for any activities that occur with the use of your Account and agree that you will not share your password with anyone. You also agree to contact us immediately if you have reason to believe that the confidentiality of your Account or your password has been compromised. Finally, you agree to sign out of your Account at the end of each visit. Valhalla Pure Outfitters Inc reserves the right to change passwords at any time to help protect the security of the vpo.ca site. We are not responsible for your failure to comply with this provision, or for any delay in shutting down your Account after you report a breach of its security to us.
PROGRAM BENEFITS
* Program Members will receive a promotional purchase credit (“Adventure Bucks”) on purchases on vpo.ca and in Valhalla Pure Outfitter Stores, as follows:
- Upon registering to the Program, Members will receive a purchase credit equivalent to 1-3% of the value of their qualifying purchase from Valhalla Pure Outfitters Inc (an “Eligible Purchase”), calculated based on the subtotal value of the Member’s order including applicable discounts and excluding shipping fees and taxes. For the purpose of earning Adventure Bucks, federal and provincial taxes are ineligible.
- Company may decide, in its discretion and from time to time to launch a promotion where the Member can receive a higher Adventure Bucks dollar percentage. These promotions may have terms that apply in addition to these Terms. For example, we may change the rate at which you earn Adventure Bucks on particular purchases, or for a particular time period. From time to time and at our discretion, we may also choose to offer gratuitous Adventure Bucks credits unrelated to any purchase of goods or services, subject to applicable law.
- If a Member returns an item purchased on Valhalla Pure Outfitters Inc, the Adventure Bucks earned for that purchase will be subtracted accordingly from their account. If the account balance is insufficient to cover the return of the Adventure Bucks earned, then the difference will be subtracted from the refund.
* Only Eligible Purchases made via Valhalla Pure Outfitters count towards the Program. Gift Cards and other promotional or non-merchandise purchases shall not qualify towards the program.
* Members can verify the balance of their Adventure Bucks balance at any time by consulting the Adventure Bucks section of their Account. Please note that it may take up to 1 hour for an Eligible Purchase to be recognized as an Adventure Bucks credit in your Account. Please note that the Adventure Bucks balance of your Account will update automatically to reflect the necessary changes after said period.
* Members earn Adventure Bucks on all Eligible Purchases, even if they are paying with earned Adventure Bucks.
* Adventure Bucks can be redeemed on all purchases from Valhalla Pure Outfitters Inc. To redeem Adventure Bucks, first, ensure you are signed into your Account. Second, add items as you would normally to your cart. At the checkout, you will be able to see your Adventure Bucks balance. You can then allocate an amount of your Adventure Bucks to your current purchase. Confirm your order. To check your Adventure Bucks balance, simply login to your Account and head to the loyalty tab.
* Adventure Bucks redeemed on a purchase from Valhalla Pure Outfitters will be applied at a rate of 1 Adventure Buck to $1 CAD. For example, a Member who chooses to apply 10 Adventure Bucks will have a discount by way of "payment" of $10 CAD applied to their purchase.
* During the redemption phase, Adventure Bucks are applied after applicable taxes, feed, and discounts. On any purchase, the maximum number of Adventure Bucks that can be redeemed is equivalent to the total value of the purchase. For the avoidance of doubt, in no case can the redemption of Adventure Bucks bring the total cost of a purchase below $0 CAD.
* Adventure Bucks cannot be exchanged for cash or credit and can only be redeemed on Eligible Purchases from Valhalla Pure Outfitters Inc.
* Adventure Bucks represent a numerical discount figure and must not be treated as liquid cash or credit.
* Adventure Bucks are not assignable for any reason and are not transferable between or among Accounts or Members, unless we provide express written permission, which we may grant, or deny, in our sole and absolute discretion. The sale or exchange of Adventure Bucks is prohibited and may result in the forfeiture of any and all Adventure Bucks as well as termination of a Member’s Account, which in each case shall be final and conclusive in our sole and absolute discretion.
* Company reserves the right to invalidate Adventure Bucks if it determines, in its sole and absolute discretion, where such Adventure Bucks were improperly credited or obtained fraudulently, or in a manner not described in these Terms.
* Subject to the limitations set out in these Terms, Members may redeem all their Adventure Bucks in one transaction or may redeem only a portion of their Adventure Bucks. Any Adventure Bucks used will be debited from your Account.
* If you return the total or a portion of your purchase, or if the total or portion of your order is cancelled by Valhalla Pure Outfitters, the Adventure Bucks earned from the items returned will be deducted from the Member’s Account.
GENERAL PROGRAM TERMS
Members acknowledge and accept the features and limits of the Program functioning and information processing system used to administer the Program. In particular, technical malfunctions may occur, for reasons, such as, but not limited to, electrical surges, occasional failure of electronic components, or software programming or design errors that are entirely or partially involved in the Program’s functioning. Company is not responsible for such issues.
In all cases where Company reasonably believes that Adventure Bucks may be unduly credited to or debited from a Member’s Account by, for instance, due to a technical malfunction or as a result of the Member’s violation of these Terms, any credit or debit will be cancelled by Company in its absolute discretion, without the Member being able to claim or demand any compensation or reparation. If you believe that your Account has been the subject of an error in this regard, please contact customer service at 1-800-SHOP-VPO.
Members are responsible for ensuring that earned Adventure Bucks are properly credited. If a Member believes that Adventure Bucks have been earned, but not properly credited, such Member may be required to submit documentation or other proof satisfactory to Company. Any claim for Adventure Bucks that have not been credited must be received by Company within 12 months after the Member believes the Adventure Bucks were earned. Adventure Bucks cannot be earned on past orders prior to enrollment.
Company is not responsible for any direct or indirect damages associated with a technical malfunction or any suspension, temporary or permanent, of the benefits of the Program.
MODIFICATION OR TERMINATION OF THE VALHALLA PURE OUTFITTERS ADVENTURE BUCKS LOYALTY PROGRAM
Company reserves the right to cancel, suspend, modify or amend any part of the Program or these Program Terms at any time. This means that the accumulation of Adventure Bucks does not entitle Members to any vested rights with respect to Company, rewards or benefits. Without limiting the generality of the foregoing and to the fullest extent permitted by applicable law, Company reserves the right to: (i) modify Program eligibility, participation, or membership requirements; (ii) modify the way in which Adventure Bucks are earned, redeemed, retained, or forfeited, including amongst other things the earn and redemption rates and what constitutes an Eligible Purchase; (iii) add, withdraw, limit, modify or cancel any other reward or benefit that may be available under the Program, and/or (iv) otherwise restrict the continued availability of Adventure Bucks.
For Members who are not residents of the province of Quebec: should Company make any such change, it will post the amended Program Terms on its website and will indicate the date on which the Program was last revised.
For Members who are residents of the province of Quebec: should Company make any such change, you will be provided with written notice of any changes to these Terms 90 days before such changes take effect.
Company reserves the right to sell or transfer all or part of the Program to an affiliate / parent company or to a third party due to merger or other corporate reorganization.
The Program may be suspended or terminated without prior notice. In case of suspension or termination of the Program for any reason whatsoever, Company will have no liability to Members and will be automatically free of any claim by Members regarding said suspension or termination.
If a Member decides to close their Account, they are choosing to terminate their agreement to this Terms, and they must use their remaining Adventure Bucks before doing so, otherwise, as Member will no longer have access to their Adventure Bucks upon closing the Account and termination. Once the Account is closed, there is no way to redeem lost Adventure Bucks and they will be considered forfeited.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Valhalla Pure Outfitters Inc Canada Inc. shall not be responsible for any website or app failure, or any technical malfunctions with the server, equipment, Internet, system or any other technological issues.
By joining the Program you agree, to the fullest extent permitted by applicable law, to release and discharge Company, our parent company, affiliates and representatives, our officers, directors, agents, representatives and successors from any loss, liability, claim, demand, damage or expense asserted by any person or entity including, without limitation, relating in any way to the Program.
APPLICABLE LAW AND CONFLICT RESOLUTION
For Members who are not residents of the province of Quebec: The General Terms of Use of the Program will be governed by the laws of the province of Ontario and the federal laws applicable therein. For Members who are not residents of the province of Quebec any controversies arising regarding these Terms and Conditions will be solved under the Ontario courts.
For members who are residents of the province of Quebec: The General Terms of Use of the Valhalla Pure Outfitters Adventure Bucks Loyalty Program will be governed by the laws of the Province of Quebec and the federal laws applicable in Quebec. For Members who are residents of the province of Quebec, any controversies arising regarding these Terms will be solved under the Quebec courts.
QUESTIONS
For questions or comments regarding this Program, please contact Company by calling our Customer Service Support at 1-800-SHOP-VPO.